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Shipping FAQs

All orders are shipped from our office in Arizona, USA

Very soon! We aim for all packages to go out within 3 business days, usually within 48 hours Monday-Friday

We ship worldwide

Your tracking is our receipt. Once It shows delivered to the shipping address provided at checkout, that is our proof of delivery. Any issues regarding delivery will need to be handled with your post office. 

All labels are printed directly from the shipping address provided at checkout. If your order is returned to sender, we can re-ship once to a new address with no extra charge.

No refunds will be given for orders with incorrect addresses.

Order FAQs

The quickest way to get a response is through DM @bubblegumthebrand on Instagram.

You may alternatively send us an email to bubblegumthebrand@gmail.com

We strive to reply within 12 hours via DM or 48 hours through email.  

All orders are immediately directed to our shipping team as soon as they are placed, therefore, no refunds or cancellations are available, no matter the reason. 

No exchanges or returns are available.

In the rare instance that an incorrect item/size was sent, or an item is found to be broken/faulty, then the item may be exchanged after confirmation. Once we supply you with a prepaid return label, you have 5 days to drop It off at a post office. If 5 days have passed without the label being scanned in, the return will be void.

The customer must send us an email or DM on Instagram no later than 3 days after their orders tracking shows the package as delivered to process a return. 

Product FAQs

Over 75% of our products are proudly produced by our private manufacturing team in Bali.

We also work with manufacturing teams in Vietnam and Guangzhou for other brand exclusive items. 

The few items not included in our “brand exclusive” category are from USA-based wholesalers. 

If an item is still on our page, that means we plan on restocking soon!

Be sure to sign up for an email restock alert on the item page so that you're notified and don't miss out on its return.

You can place an order with custom plus sizing up to XXXXL on most of the items in our brand exclusive section.

To do this, simply send us a DM on Instagram. Pricing will remain the same, but there will be a prolonged wait time for production.

Every item has different sizing. Please thoroughly review the product listing to find size information.

HAND WASH EVERYTHING. Especially bikinis, miniskirt sets, chap sets and anything with rhinestones!